You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
Our web site may contain links that make it easy for you to visit other sites, which might be of interest to you. If you use the links to leave our web site and visit a site operated by somebody else, you should note that we do not have any control over that web site. Accordingly, we cannot be responsible for the protection and privacy of any information, which you provide while visiting such sites. You should exercise caution and look at the privacy statement applicable to the web site in question.
Users are entirely responsible for maintaining the confidentiality of their password and account details. If you believe that your password has become compromised you should contact us as soon as possible and (subject to security checks) we will change your password. Furthermore, users are entirely responsible for any and all activities that occur under their account. We will not be responsible to you if there is unauthorised access to your account and/or unauthorised account activity as a result of your password becoming compromised, unless the compromise is our fault.
Payment
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
The price you pay is the price displayed on this Web Site at the time we receive your order. Whilst we make every effort to ensure all prices displayed are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and at that stage you will have the option of reconfirming your order or cancelling it. If we are unable to contact you, we will treat your order as cancelled. If you cancel and have already paid, you will receive a full refund.
Returns Policy
In the unlikely event that any items you receive are damaged, please contact us on the number provided in the information pack (Mon - Fri 9:00am to 5:00pm).
Please do not return goods until instructed to do so. If you are requested to return your goods please ensure that they are securely packaged. Please also provide a full description of the fault and return the defective item to the address specified by us.
Under the Consumer Protection (Distance Selling) Regulations you have the right to cancel your order and return the goods within 7 days of delivery, for no reason at all. You will receive a full refund within 30 days of us receiving your notification to cancel. This does not apply to goods that have been personalised or made to your specification or audio/video recordings or computer software, which has been unsealed by you. Neither does it apply to perishable goods, newspapers, periodicals or magazines. If you wish to cancel, you must inform us in writing within seven days of delivery of the goods. You must take reasonable care of the goods and not use them. Goods should be returned to us, at your expense, within 21 days of notifying us of your wish to cancel.
Privacy Policy
General: If you register, we will collect personally identifiable information from you that may include your name, age, address, e-mail address, credit-card number and similar information. The information you provide will not be shared with any third party.
